“As quality director for Fraunhofer USA Center for Molecular Biotechnology, my role is to manage the day-to-day operations of the Quality Control and Quality Assurance groups. The role of our quality department is to ensure we comply with the regulations set forth by the FDA in an effort to assure the quality of our products.”

“I pursued Six Sigma training to further understand manufacturing processes and how they can be streamlined and optimized for maximum efficiency and to reduce waste in the process stream. In our organization, we are employing Six Sigma tools to streamline our operations and to keep our manufacturing and quality control areas in compliance with ‘5S’ efficiency methodologies.”

“The UD Six Sigma faculty are very knowledgeable and the information is taught very well. Instructors and fellow participants share many real life experiences, and we can see direct relevance to our workflow.”

“The combined online and in-person class format of this program is working well for me. One hundred percent classroom attendance would be difficult with work schedules, so the online part of the training is of great benefit.”

Mark Stow is quality director for Fraunhofer USA Center for Molecular Biotechnology. He completed the University of Delaware’s Lean Six Sigma Green Belt Certificate.